Contacts

Contacts, also known as recipients, support batch importing and editing of contact information, and can be managed by groups.

Subscribers

Manage Subscribers relationships for contacts

To use Subscribers , you must have a Group.

How to Import Contacts (Email)

1. First create a Group : Contacts --> Group --> Add

2. Import contacts: Contacts --> Subscribers --> Import

   • Support importing from CSV file.

   • Support pasting recipient email addresses (one email address per line). Refer to the following example:

     [email protected],"{""age"":""42"",""planet"":""Mars""}"
     [email protected],"{""age"":""42"",""planet"":""Mars""}"
     [email protected],"{""name"":""John Smith"",""city"":""New York"",""job"":""Engineer""}"

Contact Variables (Attributes)

Contacts --> Subscribers --> Edit --> Attributes

In Email Marketing --> Templates, use variable substitution to replace variables with the contact's attribute values.

Example:

Age: {{ .Subscriber.age }}

Display result in email content:

Age: 42

For more variable (attributes) information, please refer to: Template Variables

Group

Why Do You Need Contact Groups?

• Precision Marketing: Group contacts by region, interest, purchasing power, etc., to send personalized content.

• Efficiency Improvement: Manage similar contacts in batches to avoid repetitive operations.

• Compliance: Group by Subscribers type (e.g., news Subscribers/promotional notifications) to comply with anti-spam regulations.

How to Add a Contact Group?

Contacts --> Group --> Add

• Support importing from a CSV file to create a group and import contacts simultaneously.

• Support creating a blank group and then importing contacts in Subscribers.

  Refer to the following CSV file content example:

  [email protected],"{""age"":""42"",""planet"":""Mars""}"
  [email protected],"{""age"":""42"",""planet"":""Mars""}"
  [email protected],"{""name"":""John Smith"",""city"":""New York"",""job"":""Engineer""}"